Knowledge Base
Suitcase
Everything you've ever wanted or needed to know about the new Suitcase!
Recent Articles
Support Center
1. Click on "Dashboard" on the Sidebar Menu and select "Support Center" from the drop-down. 2. The Support Center is where you can create tickets for help from TPI, view the status of tickets, and view articles from the Knowledge Base. Click the pink ...Advisor Dashboard
1. Click "Dashboard" on the Sidebar Menu and select "Advisor Dashboard" from the drop-down. 2. The Advisor Dashboard gives you an overview of what's happening within your Reservations. The Advisor Dashboard is broken up into two sections: on the left ...CORE
Welcome to CORE, TPI's new replacement for TPICentral! Each time you sign in to Suitcase, you will open to the CORE landing page which features: Partner of the Month, TPI's contact information, and links to important departments throughout TPI. When ...My Settings
1. Scroll down on Sidebar Menu click "My Settings", then select "My Settings" from the drop-down. 2. A page will show you the Calendar Visibility Options, where you can change what information you see on your calendars. To remove, uncheck the pink ...OAG Flight Search
1. Scroll down on the Sidebar Menu and select "Tools". 2. Enter the search criteria for the flight(s) you're searching for. You can search by departure and arrival airport code, airline code, departure and arrival date, departure and arrival time, ...
Popular Articles
Support Center
1. Click on "Dashboard" on the Sidebar Menu and select "Support Center" from the drop-down. 2. The Support Center is where you can create tickets for help from TPI, view the status of tickets, and view articles from the Knowledge Base. Click the pink ...Deleting Clients
1. Click "Clients" from Sidebar Menu. 2. A landing page of all of your clients will appear. Click on the client row you want to edit. 3. A pop-up will appear. Click "Edit" in the top right of the page. 4. Click the drop-down next to "Status" and ...Submitting Personal Travel
1. Click "Reservations" from the Sidebar Menu and Choose "All Reservations" from the drop-down. 2. A landing page with all of your reservations will appear. Go to the upper right corner and click the pink "+" button to add a new booking. 3. Enter the ...Adding Payment and Reminders on New Bookings
1. Click "Reservations" from the Sidebar Menu and Choose "All Reservations" from the drop-down. 2. A list of all of your reservations will appear. Go to the upper right corner and click the pink "+" button to add a New Reservation. 3. Enter the ...Emailing Quotes
1. Choose "Reservations" from the Sidebar Menu and select "Quotes" from the drop-down. 2. A list of all of your Quotes will appear. Click the pink "Email Quote" button in the left column. PLEASE NOTE: You can only send a Quote if you've added a valid ...